Department lead · ATLAS
Michael Reyes
Heads Prosigns' enterprise platform practice. Fifteen years shipping Dynamics 365, Salesforce, Power BI, and ServiceNow programs across mid-market and Fortune 500 estates.
- Role
- Department Lead
- Department
- ATLAS
- Published
- 5 articles
Biography
Heads Prosigns' enterprise platform practice. Fifteen years shipping Dynamics 365, Salesforce, Power BI, and ServiceNow programs across mid-market and Fortune 500 estates.
Writing
Articles by Michael.
- EnterpriseServiceNowITSM
ITSM vs ITOM vs HRSD: Where to Start with ServiceNow.
Honest comparison of ServiceNow's three foundational modules: when each wins, the buyer profile that fits, and the order most successful programs ship them in.
- Michael Reyes
- 9 min
- Apr 26, 2026
- EnterprisePower BISemantic Models
Power BI Semantic Models: The Foundation Most Teams Skip.
Why semantic-model-first discipline is the single biggest factor in Power BI estate health, and the seven patterns that turn a chaotic 100-dataset tenant into a governed analytics foundation.
- Michael Reyes
- 12 min
- Apr 22, 2026
- EnterpriseSalesforceEnterprise Platforms
Sales Cloud vs Service Cloud vs Marketing Cloud: A Decision Guide.
Honest comparison of Salesforce's three flagship clouds: when each wins, where each falls down, and the patterns most enterprises get wrong on day one.
- Michael Reyes
- 10 min
- Apr 18, 2026
- EnterpriseDynamics 365Enterprise Platforms
Dynamics 365 Implementation: Realistic Timeline and Cost.
What a Microsoft Dynamics 365 implementation actually takes: phase-by-phase timeline, realistic cost ranges by company size, and the trade-offs that decide go-live success.
- Michael Reyes
- 11 min
- Apr 15, 2026