Custom Software.

The shape of the failure is consistent: a discovery phase that reads more like an estimation gauntlet than a design exercise; a build phase staffed with a rotating cast of mid-level engineers; deferred decisions on auth, observability, and migration; integration work scoped as 'phase 2' that turns out to be load-bearing; and a launch that exposes the architecture to the load it wasn't designed for. Custom software fails at the seams between systems and at the gaps between contracted scope and operating reality.

Prosigns ships custom software the way the practice was supposed to work. Senior engineers from the first day, no junior bench rotations. Architecture decisions made up front in writing, with department co-pilots for the cross-cutting concerns (security, data, platform) the build team would otherwise underweight. Integration is treated as primary scope, not a footnote. The bench you see in the proposal is the bench in production, and the engineer who wrote the SOW is the engineer who staffs the engagement.