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Case study · Public Transport
Meal counts compiled by hand from attendance sheets, catering requests on paper, and a kitchen with no view of stock or cost. We replaced it with one system that starts from who actually turned up for the shift.
The challenge
A metro rail operator feeds a shift-based workforce along 27 km of elevated track. Meal counts were compiled by hand from attendance sheets, catering requests arrived on paper, riders carried meals out with no record of who received what, and the kitchen had no view of stock or cost.
Our approach
Start from attendance. If the system knows who is on shift, where, it can forecast what each site needs, route it, and record the hand-over against an employee code. Everything downstream, menu planning, stock, purchasing, cost per meal, hangs off that one feed. The platform runs in the client's own data centre on IIS and SQL Server, integrated hourly with the HRIS.
The solution
Results
Three meals a day for more than a thousand staff across thirty-plus sites, each one forecast from real attendance and recorded at hand-over. The kitchen sees stock and cost per meal for the first time.
Stack
Talk to us
A senior engineer plus the relevant department lead joins the first call. No discovery gauntlet, no junior reps.